EarlyCare Injury Management Services


Working Life’s EarlyCare Injury Management Services includes a range of strategies immediately or shortly after an injury that allow ill and/or injured workers to receive early, appropriate, and effective treatment for physical or mental health concerns.  This is early engagement and pre-claim support is an extension of the Employers Injury Management System and Duty of Care. 

24/7 support is available and provided in Perth, Darwin, Broome, Port Hedland, Karratha, Kalgoorlie & Exmouth.   


 Our EarlyCare Injury Management Services can include:


  • Coordinating the initial medical appointment at the employers preferred medical provider or if a preferred provider relationship has not been established identify a provider who understands the business’ needs and operations.

  • Meeting with the worker prior to the first appointment to understand the injury, work situation, and identification of psychosocial factors that may impact on a worker’s recovery and RTW.

  • Attendance at the medical review to understand the diagnosis, treatment plan, and work capacity.

  • Coordination of radiological/other investigations or allied health/specialist reviews as required.

  • Establishment of an injury management plan and/or Return to Work Program to support the injured workers recovery and RTW.

  • Transport assistance can be provided if required, i.e. for remote/regional workers or workers with no driving capacity/support.


The Working Life Injury Management Consultant will communicate all key findings to the employer including the outcome of investigations, medical opinion, injury management and RTW plans and any psychosocial factors that may impact on the workers’ recovery and RTW.

Research has demonstrated that return to work likelihood reduces the longer a worker remains off work, with clear principles of management of a work-related injury and/or illness established.  Our EarlyCare Injury Management Services have been developed on these evidenced based principles to assist in achieving positive recovery and RTW. Early injury management can minimise unnecessary progression to workers’ compensation claims.